Frequently Asked Questions

Dancer in a pink leotard and tights tying her ballet pointe shoes next to a wooden chair, with a basket of pink flowers nearby on a plain white background.

  • Each of our products have a sizing chart for you to choose the size best for you. Please make sure to check the size chart for each item as sizing may vary.

  • Our leotards come with removable padding and are all front lined.

  • Of course! Our activewear is perfect for casual, everyday wear as well as working hard in the studio or gym.

  • All of our jewellery, keychains and bun bouquets are handmade.

    Look for the 'Handmade' sticker if you're unsure.

  • This depends on the product and whether we have the product in stock.

    Limited edition collections are made to order by our manufacturers, please allow 6-8 weeks for your order to be shipped.

  • Currently we only ship domestically in Australia and to New Zealand.

  • We charge a flat rate of $15 for domestic shipping.

    Free shipping is available for orders over $200.

  • Free shipping is available on orders over $200.

  • Occasionally discounts, promos and sales may be available. Keep an eye on our socials and join the email list to stay up to date.

    Additionally, we hold auditions for dancers to get the chance to be ambassadors for NDCloset by joining the Corps de Boutique. These dancers get a special discount and freebies, as well as a discount code they can share with their Instagram followers.

  • Orders can be returned within 30 days of placing your order as long as the products are still in their original state and packaging, with tags on. Returns made within the 30 day period will receive a full refund once the return has successfully made it back to the store.

    If your items are damaged during transit, this issue needs to be taken up with the postal service provider.

    In the case that the product arrives with major faults, you can return the item and request a full refund or return the item and request a replacement for the same product.

    If the product is faulty due to misuse or accidental damage, we will not accept the return as per Australian Consumer Law. Refer to our full Returns policy for more information.

  • Clothing items can be returned and exchanged for a different size within 30 days of the order being placed, as long as they are returned in their original state, with tags on.

  • We go through a vigorous quality check process for every one of our items. If your product is damaged please review our returns policy above.

  • We suggest handwashing all dancewear and activewear, or machine wash on cold - no higher than 30 degrees, on a delicate cycle.

  • We would advise against washing any of our accessories or Market products.

    It is advised you handwash our water bottles, do not put them in the dishwasher.

  • Sometimes we may decide to relaunch a loved collection, otherwise most collections will be discontinued after their launch.

  • We try to do two big releases throughout the year, however we are a very small team and may need to delay or limit the number of collection releases.

  • Join our mailing list: Click here.

  • Yes! Find your perfect gift (card) in The Market, Boutique, and Accessory sections.

  • Currently we do not offer custom pieces.

    However, we do offer adjustments to purchased tiaras. This may include adding hair combs and extra wire supports if requested.